CAD Processing Time
While most orders are completed within 2 business days, processing times can vary with the size and complexity of your order.
- Up to 1,000 square feet: 2 business days
- 1,001-2,000 square feet: 3 business days
- 2,001-3,000 square feet: 4 business days
- 3,001-4,000 square feet: 5 business days
- 4,001-5,000 square feet: 6 business days
- 5,001-8,000 square feet: 7 business days
- 8,000+ square feet: 7+ business days (Please contact support@canvas.io for a more precise estimate)
Rush orders are also available for an additional 20% cost:
- Up to 1,000 square feet: 1 business day
- 1,001-2,000 square feet: 2 business days
- 2,001-4,000 square feet: 3 business days
- Above 4,000 square feet: 4 business days (Please contact support@canvas.io for a more precise estimate)
If your rush order is not turned around within the timeline above for any reason, the rush fee will be waived.
Multi-Format Orders
When you place a multi-format order (for example, Revit and SketchUp), the processing time will be the sum of all the formats you ordered. For example, if your order is 750 square feet and you've ordered two formats, your estimated processing time will be four business days (2 days X 2 formats). If your order is 1,500 square feet and you've ordered 3 formats, your order will be delivered in approximately 9 business days (3 days X 3 formats).
When you rush a multi-format order, your turnaround time will also be multiplied by the number of formats you're ordering. For example, if you rush a 750 square foot order for two formats, your estimated delivery time will be 48 hours (and your rush fee will not be waived unless this time is exceeded).